Step 1: Find Your Favourite
- Find the products you want to buy Read, Understand and Agree to the Pre-Order Terms & Conditions.
- Most of the products come with details such as picture, description of sizing, ingredient/material, pricing, how to use, design, and etc. Please go through it carefully by clicking on MORE INFO>>
Step 2: Add Desired Product to Cart
- When you found item(s) that you wish to buy, click ADD TO CART.
- Click CONTINUE SHOPPING if you wish to add more items.
- Once done shopping, click GO TO PAYMENTS.
- Fill all your information correctly.
- Click CONTINUE.
Step 3: Waiting For Our Order Summary Email
- You will receive an order summary via email from us within 48 hours.
- This mail will includes your mailing address, your bill, delivery/shipping charges and total payable amount, along with our banking details.
Step 4: Make Payment
- If the details in the confirmation mail is alright, please make full payment before or on the pre-order batch closing date & time (15th or 30th of every month).
- We only accept payment to Maybank & Public Bank account at the moment.
- You can pay using either Online Banking, ATM Transfer, Cash Deposit Terminals or Over The Counter Direct Bank-in at your convenience.
- Please take note that payment via Interbank/Giro Transfers usually takes 24 to 48 hours to clear.
Step 5: Payment Notification
Fill up the Pre-order Payment Notification Form to notify us after you have paid full amount billed.
** Items will not be shipped out if you do not notify us the payment details.**
Step 6: Wait for your Product
- We will place order on every 15th or 30th after order list compilation, it will take about 2 weeks (or more) for the item(s) to reach us.
- Once received and checked, we will send out the products within 1-2 working days (Mon - Fri) to all customers.
- We will email the tracking code of the shipment for your reference.
- Sorry, no COD (Cash-on-delivery) at the moment.
- To confirm your order(s), full payment has to be made on or before the pre-order deadline.
- Order(s) will be cancelled, if we do not receive your payment on or before the day of the pre-order deadline.
- Order CANNOT be cancelled, revised or refund once your payment is received, but you will be fully refunded if your desired item is out of stock.
- After closing date, we will not accept anymore new pre-order or additional items to your previous order. However, you may make order in the subsequent new batch.
- ETA (Estimated Time of Arrival) for every Pre-Order is stated on the ETA category. This is when we received the items on our hand from suppliers.
- Item(s) colour/size/design may vary slightly from displayed photo(s), depending on the computer monitor resolutions. We cannot guarantee the description collected from supplier is 100% accurate due to stocks are not on hands.
- Customer will need to bear the risk for all pre-order items. We will not hold responsible for complaint such as change of mind, smell too strong, different colour, not as nice as imagine, too small, too big, quality not as good as imagine, small stain, don’t like the colour and etc.
- We only accept return if the items was sent out wrongly by us.
- Please proceed order only if you are willing to WAIT. We cannot guarantee shipment will be on time due to unforeseen circumstances or various reasons, for e.g:
- Some products are out of stock at the time of order and need to wait for factory to reproduce
- Public holidays and rainy seasons (The process of shipment will not be proceeded as usual on these days)
- All goods sold are NOT refundable and non-exchangeable.
- We will ensure that all items are packed properly and address are written clearly as well as return address stated if undelivered. Therefore, we will not be responsible for any loss and damage occured.
So Why Pre-Order When There Is So Much Hassle?
- Pre-Order stock items will enjoy a discount price of 10% - 15% from the ready stock items.
- Pre-Order stocks are all imported from Taiwan. Most of the suppliers of the products do NOT offer shipping to Malaysia, only sell and ship within Taiwan.
A GENTLE REMINDER AGAIN...
Please do not place order if you do not agree with the above stated *Terms & Conditions. If you want to order items which is immediate for shipment, we welcome you to order from our READY STOCK
- Payments are to be made to my bank account within 72 hours after order confirmation or before the pre-order closing date (on the 15th of every month). Items will be posted out within 3 working days upon receipt of payment (except Sunday & Public Holidays).
- Reservation lasts up to maximum of 2 days. Failure to make payment will lead to item(s) being released to next buyer in-line without any further notice.
- Item will be well-packed for shipping - I cannot be held responsible for any delay/damages/lost of item(s) during shipment, which is beyond my control.
PAYMENT METHOD
Online transfer/ Cash deposit / Interbank transfer to either :-
- Maybank
- Public Bank
** After bank-in/ online transfer/ cash deposit payment to my account, kindly email me the payment details (Reference Number, Payment Date, Payment Amount)
DELIVERY OPTIONS
As a general guidelines, below are the shipping costs for 1 item only, actual shipping cost (calculated base on total weight) will be advised by email upon pre-order confirmation.
- RM 4.50 (mail) - RM 6.50 (small packet) [up till 500g]
- More expensive for Glass-bottled Skincare/Handbags/Shoes/other heavier or bigger size items (>500g) - parcel/packet
- Takes 3-4 workings day to deliver by PosMalaysia
- Signatures needed
POS EKSPRES *Not advisable, BUYER bear own risk if lost*
- RM 4.50 (max thickness 10mm only)- Next day delivery for zone 1 ; 2-3 days for zone 2 & 3, by PosMalaysia
- Signatures not needed
POS LAJU *Safest choice*
- West Msia RM 6.00; Sarawak RM 9.00; Sabah RM 10.00 (for the first 500g)
- Safest method
- More expensive for Handbags/Shoes/other heavier items (>500g)
- Next day delivery by PosMalaysia
- Signatures needed
*NOTE: All shipments will be processed from Monday - Friday (we avoid shipping on weekends and eve of Public Holidays to avoid lost shipment).
** Tracking number will be advised by email.
To track & trace your parcel or for more info, please visit www.pos.com.my
** I do not deliver to PO Boxes.
